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Industry requirement guide

Insurance

Insurers and providers handling policyholder data and federal insurance and benefits programs.

How to use this industry guide

Use this guide to identify when insurance-sector work creates obligations beyond ordinary government-contract cybersecurity. An insurance contractor handling benefits administration, claims processing, actuarial data, policyholder records, or government program enrollment may have obligations under FAR clauses, financial privacy rules, state insurance laws, and agency-specific security requirements simultaneously.

What usually drives cybersecurity obligations in this sector

Insurance obligations are typically triggered by data type, regulatory jurisdiction, and system role. Contractors may handle nonpublic personal information, health data, payment data, benefits eligibility records, claims adjudication data, actuarial models, or credentials for government insurance platforms.

State insurance regulators and federal agencies (HHS, Treasury, OPM, VA, FEMA) may each impose additional security requirements. Cloud or platform providers supporting government insurance programs may also encounter FedRAMP, GovRAMP, or agency ATO requirements.

Requirements to review for this sector

Review these areas first:

  • FAR 52.204-21 for FCI on covered contractor information systems.
  • Privacy Act obligations where federal insurance program records are maintained.
  • GLBA Safeguards Rule or state financial/insurance data security laws where applicable.
  • HIPAA Security Rule where health benefits or PHI are involved.
  • NIST SP 800-171 where insurance-related data is treated as CUI.
  • Agency-specific security requirements for HHS, OPM, VA, Treasury, FEMA, or state insurance agencies.
  • State breach-notification, consumer data, and insurance-sector security laws.

Implementation focus areas

Insurance contractors should map data by type and regulator. Separate policyholder/beneficiary data, health data, payment data, and actuarial data by system and access control. Implementation evidence should include access controls, encryption, audit logs, data-sharing agreements, breach-response procedures, vendor oversight, training records, and documentation of how sensitive data is protected throughout claims processing, enrollment, and reporting workflows.

This page is an index. The actionable items are the requirements below.

Standards and frameworks commonly adopted

  • Insurance

    Insurers and providers handling policyholder data and federal insurance and benefits programs.

    Adopts: GLBAInsurers and producers

Mapped requirements and controls

Data-Type / Sector-Specific Safeguards

medium

Requirement

Decontrol CUI When Safeguarding Is No Longer Required in accordance with 32 CFR 2002.18.

Plain-English explanation

CUI status is not permanent. 32 CFR 2002.18 lets the designating agency decontrol information when safeguarding is no longer required, and contractors should not keep treating decontrolled data as CUI. Decontrol is an agency decision — contractors follow it rather than make it.

Implementation examples

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Handling decontrol:

  • Follow agency decontrol instructions and remove or update CUI markings accordingly.
  • Note the decontrol decision and date in your records.
  • Do not unilaterally decontrol CUI you received; confirm with the designating agency.
  • Update access controls once data is decontrolled.

Required by

32 CFR Part 2002

32 CFR 2002.14(f); NIST SP 800-88

Destroy CUI Using Approved Methods

DESTROY

medium

Requirement

Destroy CUI Using Approved Methods in accordance with 32 CFR 2002.14(f); NIST SP 800-88.

Plain-English explanation

CUI must be destroyed using methods that make it unreadable and irrecoverable. 32 CFR 2002.14(f) requires approved destruction, and NIST SP 800-88 provides the media-sanitization guidance the government relies on. Improper disposal is a common and avoidable cause of CUI loss.

Implementation examples

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Approved destruction practices:

  • Cross-cut shred or pulp paper CUI to NSA/agency-approved standards.
  • Sanitize digital media per NIST SP 800-88 (clear, purge, or destroy as appropriate).
  • Use destruction logs or certificates of destruction for accountability.
  • Include cloud and backup copies in your destruction process.

Required by

32 CFR Part 2002
medium

Requirement

Apply Limited Dissemination Controls and Lawful Government Purpose in accordance with 32 CFR 2002.16; CUI LDC Registry.

Plain-English explanation

CUI may only be shared for a lawful government purpose, and Limited Dissemination Controls (LDCs) further restrict who may receive it. 32 CFR 2002.16 and the CUI Registry's LDC list govern which controls (e.g., NOFORN, FED ONLY) can be applied and how. Applying the wrong control — or ignoring one — is a disclosure risk.

Implementation examples

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Managing dissemination:

  • Confirm a lawful government purpose before sharing CUI internally or externally.
  • Apply only LDCs listed in the CUI Registry and only when authorized by the designating agency.
  • Restrict distribution lists and shared drives to authorized recipients.
  • Document dissemination decisions for CUI Specified categories.

Required by

32 CFR Part 2002

DFARS 252.204-7012(m); proposed FAR CUI rule

Flow Down CUI Safeguarding Requirements to Subcontractors

FLOWDOWN

medium

Requirement

Flow Down CUI Safeguarding Requirements to Subcontractors in accordance with DFARS 252.204-7012(m); proposed FAR CUI rule.

Plain-English explanation

CUI obligations do not stop at the prime — they flow down to subcontractors that will handle CUI. DFARS 252.204-7012(m) requires the clause be included in covered subcontracts, and the proposed FAR CUI rule would extend flowdown government-wide. Primes remain responsible for ensuring subs are covered.

Implementation examples

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Managing flowdown:

  • Include the applicable CUI/safeguarding clause in subcontracts that involve CUI.
  • Verify subcontractors' safeguarding posture (e.g., SPRS score, SSP) before sharing CUI.
  • Track which subs receive CUI and under which categories.
  • Require subs to report incidents up the chain.

Required by

32 CFR Part 2002

HIPAA (45 CFR 160 & 164)

Protect Health Information CUI

HEALTH

medium

Requirement

Protect Health Information CUI in accordance with HIPAA (45 CFR 160 & 164).

Plain-English explanation

Health information held in connection with federal work is CUI and is also governed by HIPAA when it is protected health information. 45 CFR Parts 160 and 164 impose privacy and security rules, including breach notification. Where both apply, satisfy HIPAA and the CUI baseline.

Implementation examples

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Protecting health-information CUI:

  • Execute Business Associate Agreements where HIPAA applies.
  • Apply the HIPAA Security Rule safeguards (access controls, encryption, audit).
  • Follow HIPAA breach-notification timelines in addition to CUI incident reporting.
  • Minimize collection and retention of PHI.

Required by

HIPAA (45 CFR 160 & 164)

EO 13556; 32 CFR Part 2002; NARA CUI Registry

Identify and Categorize CUI Using the CUI Registry

IDENTIFY

medium

Requirement

Identify and Categorize CUI Using the CUI Registry in accordance with EO 13556; 32 CFR Part 2002; NARA CUI Registry.

Plain-English explanation

Before you can protect CUI you have to recognize it. The CUI program replaced dozens of agency-specific markings with one government-wide system, and the NARA CUI Registry is the authoritative list of what qualifies and under which category. Contractors should map where covered information lives and tag it to a Registry category.

Implementation examples

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Practical steps to identify and categorize CUI:

  • Inventory systems, shares, and email that may hold government information and trace each to a contract or data flow.
  • Match each information type to a NARA CUI Registry category (e.g., Controlled Technical Information, Privacy, Procurement).
  • Confirm categorization with the contracting officer or data owner when a marking is ambiguous.
  • Re-run the inventory when new contracts, tools, or data sources are added.

Required by

32 CFR Part 2002
medium

Requirement

Apply CUI Markings (Banner, Portion, Category, and Limited Dissemination) in accordance with 32 CFR 2002.20; CUI Marking Handbook.

Plain-English explanation

CUI must carry consistent markings so everyone who handles it knows the limits. The ISOO CUI Marking Handbook prescribes banner marks, portion marks, category designators, and limited-dissemination controls. Correct marking is what makes downstream safeguarding and dissemination rules enforceable.

Implementation examples

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Ways to apply CUI markings correctly:

  • Add a CUI banner at the top (and bottom) of documents and a designation indicator identifying the source.
  • Use category markings (e.g., CUI//SP-CTI) for CUI Specified.
  • Apply portion marks where required and add Limited Dissemination Control markings (e.g., NOFORN, FED ONLY) when authorized.
  • Configure templates, email footers, and DLP labels so markings are applied by default.

Required by

32 CFR Part 2002

NIST SP 800-171 Rev 3; 32 CFR 2002.14(g)

Protect CUI on Nonfederal Systems per NIST SP 800-171

NIST171

high

Requirement

Protect CUI on Nonfederal Systems per NIST SP 800-171 in accordance with NIST SP 800-171 Rev 3; 32 CFR 2002.14(g).

Plain-English explanation

For CUI on nonfederal information systems, NIST SP 800-171 is the control set the government expects. Revision 3 (2024) reorganized the families and tightened several controls; DFARS 252.204-7012 and 32 CFR 2002.14(g) make it contractually and regulatorily binding for many contractors. A System Security Plan and POA&M are the core evidence artifacts.

Implementation examples

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Implementing NIST SP 800-171:

  • Maintain a current System Security Plan (SSP) describing how each control is met.
  • Track gaps in a Plan of Action & Milestones (POA&M) with owners and dates.
  • Implement the access-control, MFA, logging, configuration, and incident-response families.
  • Confirm which revision (Rev 2 vs Rev 3) your contract requires before scoping work.

Required by

32 CFR Part 2002
medium

Requirement

Protect Proprietary Business Information / Trade Secrets in accordance with 18 USC 1905; FOIA Exemption 4.

Plain-English explanation

Proprietary business information and trade secrets shared with or generated for the government are protected from improper disclosure. 18 USC 1905 (Trade Secrets Act) and FOIA Exemption 4 limit government release of confidential commercial information. Contractors should mark and segregate proprietary data.

Implementation examples

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Protecting proprietary information:

  • Mark proprietary/trade-secret data with appropriate restrictive legends.
  • Segregate it and limit access to a need-to-know basis.
  • Assert confidentiality when submitting data the government might disclose.
  • Track where proprietary data is shared and stored.

Required by

18 USC 1905; FOIA Exemption 4

Privacy Act (5 USC 552a)

Protect Privacy CUI and Sensitive PII

PRVCY

medium

Requirement

Protect Privacy CUI and Sensitive PII in accordance with Privacy Act (5 USC 552a).

Plain-English explanation

Privacy CUI and sensitive PII require protection under the Privacy Act and related guidance. 5 USC 552a governs federal records about individuals, and contractors operating systems of records inherit those duties. Sensitive PII (e.g., SSNs) warrants stronger controls.

Implementation examples

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Protecting privacy CUI / sensitive PII:

  • Identify Privacy Act systems of records and apply the required safeguards.
  • Encrypt and access-restrict sensitive PII; minimize collection.
  • Follow breach-notification and reporting requirements.
  • Honor Privacy Act use limitations and routine-use constraints.

Required by

Privacy Act (5 USC 552a)
high

Requirement

Safeguard CUI at the 32 CFR 2002 Baseline in accordance with 32 CFR 2002.14.

Plain-English explanation

This is the baseline duty to protect CUI at rest, in transit, and in use. 32 CFR 2002.14 sets the floor for all CUI; for CUI on nonfederal systems that floor is implemented through NIST SP 800-171. Treat it as the minimum standard every CUI handler owes regardless of category.

Implementation examples

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Baseline safeguarding measures:

  • Limit access to CUI to people with a lawful government purpose and a need to know.
  • Encrypt CUI in transit and at rest using FIPS-validated cryptography.
  • Control physical access to printed CUI and CUI media.
  • Log access and review it; train staff on handling rules.

Required by

32 CFR Part 2002

32 CFR Part 2002 (CUI Specified)

Apply Category-Specific (CUI Specified) Handling Controls

SPECIFIED

medium

Requirement

Apply Category-Specific (CUI Specified) Handling Controls in accordance with 32 CFR Part 2002 (CUI Specified).

Plain-English explanation

Some CUI categories are 'CUI Specified' — a law, regulation, or government-wide policy imposes handling controls beyond the CUI Basic baseline. 32 CFR Part 2002 directs you to the controlling authority for each Specified category. Always check whether a category is Basic or Specified before deciding how to handle it.

Implementation examples

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Handling CUI Specified:

  • Identify the category's controlling law/regulation in the CUI Registry.
  • Apply the category-specific dissemination and safeguarding rules, which may exceed the baseline.
  • Mark Specified CUI with the correct category designator.
  • Escalate questions to the contracting officer or the designating agency.

Required by

32 CFR Part 2002

26 USC 6103; IRS Pub 1075

Protect Federal Taxpayer Information

TAX

medium

Requirement

Protect Federal Taxpayer Information in accordance with 26 USC 6103; IRS Pub 1075.

Plain-English explanation

Federal Tax Information received from the IRS is among the most tightly controlled CUI categories. 26 USC 6103 restricts disclosure and IRS Publication 1075 prescribes the safeguards, including specific access, logging, and reporting controls. FTI handling is audited by the IRS.

Implementation examples

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Safeguarding FTI:

  • Apply IRS Pub 1075 controls (access restriction, logging, encryption, background checks).
  • Keep FTI within an authorized, documented system boundary.
  • Maintain the required incident-reporting path to the IRS.
  • Support periodic IRS Safeguard reviews with current SSR/documentation.

Required by

26 USC 6103; IRS Pub 1075
medium

Requirement

Provide CUI Awareness Training to the Workforce in accordance with 32 CFR 2002.30.

Plain-English explanation

People are the front line of CUI protection, so the program expects workforce awareness training. 32 CFR 2002.30 contemplates training on identifying, marking, handling, and reporting CUI. Document that staff who touch CUI have completed it.

Implementation examples

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Building a CUI training program:

  • Deliver role-based training before staff are granted CUI access and at least annually.
  • Cover identification, marking, dissemination limits, incident reporting, and destruction.
  • Track completion and retain records as evidence.
  • Refresh content when CUI policies or contract requirements change.

Required by

32 CFR Part 2002

GLBA Safeguards Rule (16 CFR 314)

Maintain a GLBA Safeguards-Rule Information Security Program

X-GLBA-ISP

medium

Requirement

A financial institution subject to the FTC Safeguards Rule (16 CFR Part 314) must implement a written information security program with a qualified individual responsible for it, a written risk assessment, access controls and encryption of customer information, multi-factor authentication, secure development, vendor oversight, an incident response plan, and an annual written report to the board or governing body.

Plain-English explanation

GLBA's Safeguards Rule requires a documented, governed security program for customer financial information — not just controls, but named accountability and a yearly report to leadership. The 2021/2023 updates added concrete duties like MFA, encryption, and a written incident-response plan.

Implementation examples

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Examples of meeting this requirement:

  • Designate a qualified individual and produce a written, risk-based information security program.
  • Implement MFA and encryption for customer information; oversee service providers contractually.
  • Deliver the required annual written report to the board or senior governing body.

Required by

NAIC Model Law

External Notification & Reporting

32 CFR 2002; agency incident-reporting policy

Report Loss or Compromise of CUI

INCIDENT

high

Requirement

Report Loss or Compromise of CUI in accordance with 32 CFR 2002; agency incident-reporting policy.

Plain-English explanation

Loss or compromise of CUI must be reported, often on tight timelines. 32 CFR Part 2002 and agency/contract incident-reporting policy (and DFARS 7012's 72-hour rule for DoD) govern when and to whom. Build the reporting path before an incident, not during one.

Implementation examples

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Incident-reporting readiness:

  • Maintain an incident-response plan with defined roles and reporting timelines.
  • Know the reporting channel (e.g., DIBNet for DoD) and required contract notifications.
  • Preserve images and affected media for the period the contract requires.
  • Run tabletop exercises so the team can meet the deadline.

Required by

32 CFR Part 2002

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